Help Center
Find answers and get support. Can't find what you need? Contact us at support@painradar.net.
Frequently asked questions
- How do I get started with PainRadar?
- Create an account to access the free tier, which includes 5 Reddit searches per month and basic pain point insights. Use the search bar on the home page to find pain points by topic. Upgrade to Pro or Enterprise for more searches and advanced features.
- How does pain point analysis work?
- PainRadar analyzes publicly available discussions on Reddit, X, and other platforms to identify common pain points, frustrations, and unmet needs. We extract authentic user language to help you understand problems in customers' own words and discover market opportunities.
- What plans are available?
- Free: 5 Reddit searches/month, basic insights. Pro: 100 searches/month, AI gap analysis, KPI dashboards, exports. Enterprise: Unlimited searches, multi-platform coverage, team accounts, API access. Visit our Pricing page for full details.
- How do I manage my subscription?
- Log in and go to Settings to manage your subscription, update payment details, or cancel. For billing questions, contact us via the email below.
- Where can I learn more?
- Check our Blog for guides on finding problems worth solving, understanding market gaps, and using pain-point research. You can also review our Terms of Service and Privacy Policy.